FREQUENTLY ASKED QUESTIONS
Q: What are your opening hours?
A: We are open every day except Christmas Day, but we do take dogs in over
Christmas (see Bookings page). Our opening hours
are...
Monday - Saturday: 9.30-11am, 4-5.30pm
Sundays & Bank Hols: 4.30-5.30pm only
Q: Do you take in other animals apart from dogs?
A: Not at the moment but this is something we are considering for the future.
Please watch this space for developments.
Q: What do I need to bring with me...apart from the dog(s)?
A: Here's what you need and might like to bring with you....
MUST HAVES |
NICE TO HAVES |
Vaccination
Records |
Bed and Blanket (no bean bags please!) |
Toys |
|
Food (if special diet) |
For more details, please see our Terms and Conditions.
Q: Do you walk the dogs, and if so, how often?
A: Yes we do. All dogs have a minimum of 3 walks per day, often more, and
they receive lots of love, fuss, care and attention. Please feel free to arrange
a visit so we can show you how we operate.
Q: What type of food do you supply?
A: We have a variety of dried food, three of which are wheat and gluten-free.
We also have a variety of tinned food (Winalot, Chappie and Butchers)
Q: How are your fees calculated?
A: We charge a daily rate. This means that if your dog spends any part of
a day with us then a fee is payable for that day. This is in line with the
vast majority of kennels.
Q: Are you able to pick our dog(s) up from home, rather than us
having to come to you?
A: Yes. Please call us to discuss your requirements. Please note that there
will be an extra charge for this service. We can also bring your dog back
for you if required.
Q: Do you offer a bathing and grooming service whilst our dog is
staying with you?
A: Yes, we offer a bathing and grooming service. we have 3 qualified groomers
on site. Go to our Bookings page for prices and
more details. Please phone us on 01829 760226 to discuss your requirements.
Any other questions?
Please phone us on one of the numbers at the top of this page.